Successfully integrate Skype for Business, Teams and Azure
Smartlync guides you step by step to a different way of working. More efficient, faster, more transparent. No radical change to a new method for which your employees are not ready. But a step-by-step approach that leads to effective implementation.
Smartlync analyze your telecom situation: We take your infrastructure, software, licenses, and phone bills under scrutiny.
Smartlync maps your communication flows. How your employees communicate with each other and with your customers? How complex is your call flow? Moans your customer with your extensive menus? Lay your provider sometimes frustrated the phone down when he is transferred for the third time with the wrong person?Who is on the way and how can we reach each other? In this inventorisation we also pay attention to the very specific details: Intercom, door opener, alarms, emergency buttons, Dect telephony, fax, internet connection, firewall, network, office365, azure.
Determine objective goals
Smartlync designs for a more efficient process with Skype for Business and creates a tailored proposal for you.
Our Skype Angels guide your employees in the workplace and are visibly dressed. No threshold to ask questions. A group training can also be organized beforehand. We also make an instructional video with screen examples from your own environment so that it is very recognizable to users.
We take the menu card again and go out to dinner to complete the project and discuss the maintenance cycle, monitoring and reporting.